Privacy Policy

ClarityEngine Pte. Ltd. (UEN 201392847H), located at 10 Anson Road #26-04, International Plaza, Singapore 079903 (“ClarityEngine”, “we”, “us”), is committed to protecting personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Data we collect

We may collect personal data you provide directly, including name, email address, phone number, company name, and message content when you submit our contact form or correspond with us at [email protected] or +65 6224 5673.

We also collect technical data through cookies and similar technologies, such as IP address, browser type, pages visited, and referral source, as described in Section 6.

2. Purposes of collection

We use personal data to:

• Respond to enquiries and provide our explainable AI, BI, and consulting services
• Administer contracts and client relationships
• Improve our website and measure engagement
• Comply with legal and regulatory obligations
• Send service-related communications where you have consented or where permitted by law

3. Consent and withdrawal

By submitting our contact form or accepting cookies via our cookie banner, you consent to the collection, use, and disclosure of your personal data for the stated purposes. You may withdraw consent at any time by emailing [email protected], subject to legal or contractual restrictions.

4. Disclosure to third parties

We do not sell personal data. We may disclose data to service providers (hosting, analytics, email) bound by confidentiality and data protection obligations, or where required by law, regulation, or court order.

5. Retention

We retain personal data only as long as necessary for the purposes collected, or as required by applicable law. Enquiry records are typically retained for twenty-four months unless a client relationship continues.

6. Cookies

Our website uses essential and analytics cookies. You may accept all cookies or select essential-only via the cookie banner. Analytics cookies help us understand aggregate traffic patterns. See your browser settings to manage cookies independently.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, alteration, or disclosure.

8. Access and correction

Under the PDPA, you may request access to or correction of your personal data by contacting our Data Protection Officer at [email protected]. We will respond within the timeframe prescribed by law.

9. International transfers

Where data is processed outside Singapore, we ensure comparable protection through contractual clauses or providers certified under recognised frameworks.

10. Updates

We may update this policy from time to time. Material changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acknowledgement.

11. Contact

ClarityEngine Pte. Ltd.
10 Anson Road #26-04, International Plaza, Singapore 079903
Email: [email protected]
Phone: +65 6224 5673